IT Support Plans
For Small Business
Overview >
Business >
IT
Support Plans For Small Business
Overview
Business IT is a critical function. A network failure means the loss of
productivity and money. The loss or destruction of critical business data means
the loss of competitiveness and possible business failure.
Safemode mission is to provide with our business
clients ongoing, fast and efficient IT services to minimize downtime.
Our business clients have their IT problems solved
first without worrying about costs because they receive great benefits
and discounts by being a contracted customer. A more
integrated approach to IT outsourcing is needed than simple ad hoc band
aid repairs.
Objectives
To service and maintain business network and desktop clients to ensure
the continuous operation of IT function. To maximise the performance
capacity and optimal servicing life of business computer systems. To
protect business IT resource from security threats including theft,
destruction and damages.
Specific tasks (your
business might not require all of the below)
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Review system security log including activity logs and antivirus logs
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Regular system maintenance, tuning and upgrades
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Updates of critical patches and service pack releases
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Scan and optimise system performance
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Setup automatic backups, offsite backups
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Server installation and support
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Setup VoIP phone system
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Setup, troubleshooting Server/Client network
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Dedicated web & email hosting with free unlimited remote support
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Low cost SEO and SEM services
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Installing security camera surveillance
Included in the contract for all our plans
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Huge discounts on IT services
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Free hours of IT support every month
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Monthly onsite Health Check of system infrastructure
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Free real-time
phone support and remote assistance
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Onsite Emergency Response
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Preferred scheduling
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Hardware sales at wholesale prices
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Servicing all servers and workstations covered in support plans
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Single point of contact for support
IT Support Plans For Small Business
We have several support plans designed
to carter for different user needs.
-
Assurance of
Business Continuity (ABC) Plan
Having your full-time IT department with a fraction of the costs
of a full-time IT staff. Get heavy discounted rates on IT
Support for monthly support.
-
CAP
Plan
You prepaid for a number of hours every month
and receive a much larger credit. Work the same way as CAP mobile phone
plan. Limit your IT Support cost to a credit limit.
For Terms and Conditions of Support Plans, click
here
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